Terms of service
Last updated: 15 April 2026
Welcome to Orazek (“we”, “our”, “us”). These Terms & Conditions govern your use of our website https://www.orazek.com and the purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms.
1. Business Information
Business name: Orazek UK Ltd.
Legal status: Limited Company
Register Number: 17137305
Registered address: 4th Floor, Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB United Kingdom.
Email: contact.orazek@gmail.com
2. Eligibility
By using this website and placing orders, you confirm that:
- You are at least 18 years old
- You have legal capacity to enter contracts
- The information you provide is accurate
3. Products
We sell fashion, accessories, and related goods.
We aim to ensure product descriptions, images, and prices are accurate.
However:
- Colours may vary due to screen settings
- Handmade or crafted items may vary slightly
- Packaging may differ
We reserve the right to modify or discontinue products at any time.
4. Orders
When you place an order:
- You make an offer to purchase
- Orders are subject to acceptance
- We may refuse or cancel orders (e.g., stock issues, fraud concerns)
You will receive an order confirmation email after purchase.
A contract is formed once your order is dispatched.
5. Pricing & Payment
All prices are shown in the selected currency at checkout.
We accept payments via:
- Shopify Payments
- PayPal
Prices may change without notice.
We are not responsible for currency conversion or bank fees.
6. Shipping
We ship worldwide using:
- Royal Mail
- Evri
- Other carriers (if required)
Delivery times are estimates and not guaranteed.
We are not liable for delays caused by:
- Customs
- Carriers
- Weather or disruptions
International orders may incur customs duties or taxes payable by the customer.
7. Returns & Refunds
Returns and refunds are governed by our Return Policy.
If you receive a faulty or incorrect item, contact us within a reasonable time at: contact.orazek@gmail.com.
Your statutory consumer rights are not affected.
8. Order Cancellation
You may request cancellation before dispatch.
If the order has shipped, you must follow the returns process.
9. Intellectual Property
All content on this website, including:
- Images
- Branding
- Logos
- Designs
- Text
- Graphics
is owned by or licensed to Orazek and protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use content without permission.
10. Website Use
You agree not to:
- Use the site unlawfully
- Interfere with site security
- Attempt hacking or data scraping
- Submit false information
- Upload malicious code
We may suspend access for misuse.
11. Reviews & User Content
If you submit reviews or comments:
- You grant us permission to display them
- Content must be lawful and respectful
- We may remove inappropriate content
12. Limitation of Liability
To the fullest extent permitted by law, Orazek is not liable for:
- Indirect or consequential losses
- Loss of profit or business
- Delivery delays outside our control
- Third-party service failures
Nothing excludes liability for:
- Death or personal injury due to negligence
- Fraud
- Your statutory consumer rights
13. Force Majeure
We are not liable for failure to perform obligations due to events beyond our control, including:
- Natural disasters
- Pandemic
- War
- Transport disruptions
- Supplier failure
14. Privacy
Your use of this website is also governed by our Privacy & Cookie Policy.
15. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their content or policies.
16. Changes to Terms
We may update these Terms at any time.
Changes apply from the posted date.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Disputes are subject to the jurisdiction of the courts of England and Wales.
18. Contact
Orazek UK Ltd.
4th Floor, Silverstream House, 45 Fitzroy Street,
London, England, W1T 6EB
United Kingdom
Tomail: contact.orazek@gmail.com